Privacy Policy
Last updated: May 2025.
On this page
1. What we collect
We may collect:
- Account data (name, email, phone, business information)
- Verification data (identity and business verification documents where required)
- Transaction data (amounts, timestamps, payment identifiers)
- Device and usage data (IP address, logs, cookies, security events)
2. Why we use information
We use information to:
- Provide and operate the platform and its features
- Process payments and manage payouts
- Prevent fraud and secure the platform
- Comply with legal and regulatory obligations (including financial compliance)
- Provide customer support and improve product quality
3. Sharing and disclosures
We may share data with:
- Payment processors, banks, card networks, and financial partners
- Identity verification and fraud prevention vendors
- Hosting, analytics, and infrastructure providers
- Authorities when required by law, regulation, or legal process
4. Retention
We retain data as needed to provide the service and meet legal, accounting, and compliance requirements. Retention periods vary depending on the type of data and jurisdiction.
5. Security
We apply technical and organizational measures designed to protect data. No system is perfectly secure; users should protect their credentials and devices.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object, or request portability of personal data. To submit a request: privacy@arkus.com.
7. Reminders about minors
Arkus services are not intended for children. Where required, we restrict access and apply additional safeguards.
8. Updates
We may update this Policy and change the “Last updated” date.